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  • Initial Settings

    • Overview
      • What Ranky can do
      • Terms
      • Supported environment
    • Basic Settings
      • Aggregation period setting
      • Evaluation execution timing setting
    • Each rank Settings
      • (Preliminary Preparation) Rank design
      • Rank setting
      • Priority setting
      • How to check the rank name assigned to customers
    • Test Mode
      • How to check your membership rank in test mode before starting regular the operation
    • Regular operation, Manual batch evaluation execution
      • Start Regular operation
      • Stop Regular operation
      • Manual batch evaluation execution (if necessary)
    • Display "Membership card" to customers
      • Place membership card on storefront
      • Adjust the appearance of the membership card (color, logo, one- dimensional barcode/two- dimensional barcode, etc.)
      • Display membership card only to member of a specific rank
    • Display "Calculate future rank" to customers
      • What Is the Future Rank Calculation?
      • Setting Up the Future Rank Calculation on the Storefront
      • Adjust the Appearance of the Future Rank Calculation (Colors, Description, etc.)
      • Display the future rank calculation only to members with a specific rank.
  • Advanced Settings

    • Membership rank
      • How to view a list of customers with each rank assigned. Save it as a segment.
      • How to send a batch email for each membership rank
    • Membership card
      • Change rank name display
    • Integration with other apps
      • [For merchants using the Shopify POS app] Flow for searching customer using one-dimensional barcode/two-dimensional barcode
      • Evaluating membership ranks using Dokopoi points
      • Shopify Flow Trigger Specification
    • Install/Uninstall
      • How to uninstall
      • Implementation steps for stores already in operation (there are customers and orders)
  • Related Articles

    • FAQ

      • About Membership card
        • Can I use themes that do not support Online Store 2.0 (OS 2.0)?
        • I can not read one-dimensional barcode/two-dimensional barcode,can I change the display size?
      • About Membership rank
        • How can I set up a discount for customers with a specific rank?
        • Is there a way to combine with other apps and send emails only to customers of a specific rank?
        • If I customize it by Liquid, can I separate elements other than the membership card according to the membership rank?
        • The cumulative purchase amount of Ranky is different from the amount that can be checked on the admin screen.
        • 【Preparation before implementation】How can I assign rank to existing customer in batch?
        • Can I put a rank in a customer's tag?
        • Can I edit the rank name directly from the metafield in Shopify's Customers admin screen?
        • Can I input a rank in metafield other than app specified?
        • Does the cumulative purchase amount include consumption tax?
      • Order Cancellation and Refund Policy
        • Are order cancellations and refund amounts reflected in my membership rank?
      • About the app in general
        • I made a test purchase before the store opened, but my membership rank has not been changed.
      • Install/Uninstall
        • Rank metafields are not removed after uninstalling.
      • About “Rankˮ evaluation
        • How should I decide the time when I set "everyday" for scheduled execution?
        • I want to know the specific start and end dates and times when setting the aggregation period from 1 to 12 months.
        • Please let me know about the customers who will be evaluated target.
        • How are rank names displayed for customers who do not fit into any ranks?
        • Is there a time lag from the start of rank evaluation until it is reflected?
        • Please tell me the type of triggers that start the evaluation.
        • Is it possible to check the data of the customer's cumulative purchase amount/number of purchases within the period?
        • Can I check that the rank evaluation has been completed?
      • Support
        • Is support available for the implementation?
      • Pricing
        • Can I try Ranky for free? How long is the free trial period? 
        • Please let me know the pricing!
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