Initial Settings
- Overview
  - What Ranky can do
  - Terms
  - Supported environment
- Basic Settings
  - Evaluation execution timing setting
  - Aggregation period setting
- Each rank Settings
  - (Preliminary Preparation) Rank design
  - How to check the rank name assigned to customers
  - Priority setting
  - Rank setting
- Test Mode
  - How to check your membership rank in test mode before starting regular the operation
- Regular operation, Manual batch evaluation execution
  - Start Regular Operation
  - Stop Regular Operation
  - Manual batch evaluation execution (if necessary)
- Display "Membership card" to customers
  - Adjust the appearance of the membership card (color, logo, one- dimensional barcode/two- dimensional barcode, etc.)
  - Place membership card on storefront
  - Display membership card only to member of a specific rank
Advanced Settings
- Membership rank
  - How to view a list of customers with each rank assigned. Save it as a segment.
  - How to send a batch email for each membership rank
- Membership card
  - Change rank name display
- Integration with other apps
  - [For merchants using the Shopify POS app] Flow for searching customer using one-dimensional barcode/two-dimensional barcode
  - Evaluating membership ranks using Dokopoi points
  - Shopify Flow Trigger Specification
- Install/Uninstall
  - How to uninstall　　
  - Implementation steps for stores already in operation (there are customers and orders)
Related Articles
FAQ
- About Membership card
  - Can I use themes that do not support Online Store 2.0 (OS 2.0)?
  - I can not read one-dimensional barcode/two-dimensional barcode,can I change the display size?
- About Membership rank
  - How can I set up a discount for customers with a specific rank?
  - Is there a way to combine with other apps and send emails only to customers of a specific rank?
  - If I customize it by Liquid, can I separate elements other than the membership card according to the membership rank?
  - The cumulative purchase amount of Ranky is different from the amount that can be checked on the admin screen.
  - 【Preparation before implementation】How can I assign rank to existing customer in batch?
  - Can I put a rank in a customer's tag?
  - Can I edit the rank name directly from the metafield in Shopify's Customers admin screen?
  - Can I input a rank in metafield other than app specified?
  - Does the cumulative purchase amount include consumption tax?
- Order Cancellation and Refund Policy
  - Are order cancellations and refund amounts reflected in my membership rank?
- About the app in general
  - I made a test purchase before the store opened, but my membership rank has not been changed.
- Install/Uninstall
  - Rank metafields are not removed after uninstalling.
- About “Rankˮ evaluation
  - How should I decide the time when I set "everyday" for scheduled execution？
  - I want to know the specific start and end dates and times when setting the aggregation period from 1 to 12 months.
  - Please let me know about the customers who will be evaluated target.
  - How are rank names displayed for customers who do not fit into any ranks?
  - Is there a time lag from the start of rank evaluation until it is reflected?
  - Please tell me the type of triggers　that start the evaluation.
  - Is it possible to check the data of the customer's cumulative purchase amount/number of purchases within the period?
  - Can I check that the rank evaluation has been completed?
- Support
  - Is support available for the implementation?
- Pricing
  - Can I try Ranky for free? How long is the free trial period?　
  - Please let me know the pricing!
Support
- Terms of Use
More

Change rank name display

Basically, when you insert your membership card, the rank name will be displayed automatically.

If you add the "Ranky Membership card" app block by the following step in Place membership card on storefront , the customer's rank name will be displayed on the card.

This rank name is set in the app's management screen and is reflected in the customer metafield, and matches the value.

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Any further changes to the setting (changing rank name, etc.) must be made before Start Operation. Please refer to Stop Regular Operation page for the step to stop the operation.

Changing steps

First, change the rank name of the membership rank by following the steps below.

Click “Rank Listˮ on the app to display the rank list page.

Select the rank you want to change rank name.

Enter the new rank name in the rank name field in the "Rank setting for customers" section of the Rank edit page.

Click Save.

Reflect new rank name to customers

Normally, please wait for it to be reflected at the evaluation execution timing determined in the basic setting.

If you want to reflect immediately, such as pre-opening testing

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If there are no applicable customers to the changed rank, it is recommended to add them as test users.

Display basic setting page

Execute the evaluation immediately according to "Manual batch evaluation execution (if necessary)”

Checking

Check that "Last execution" is set to "Success" at the most recent execution date and time

Check that the changed value is assigned in the metafield of the customer who has been assigned the changed rank.

Following the steps up to this point, the change should also be reflected on your membership card.

Please follow the steps below to check your membership card.

Open the theme editor

Display "Ranky - Membership card" app block

Check that the rank name in the card has been changed to the new one

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How to open the theme editor You can also move from the "Customize" button on the admin screen (the theme displayed as "Current theme" in the theme list) or from the Ranky "Membership card" page > "Go to Setting (Theme edit)" button.

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Last updated on July 25, 2024

How to send a batch email for each membership rank [For merchants using the Shopify POS app] Flow for searching customer using one-dimensional barcode/two-dimensional barcode