Initial Settings
- Overview
  - What Ranky can do
  - Terms
  - Supported environment
- Basic Settings
  - Evaluation execution timing setting
  - Aggregation period setting
- Each rank Settings
  - (Preliminary Preparation) Rank design
  - How to check the rank name assigned to customers
  - Priority setting
  - Rank setting
- Test Mode
  - How to check your membership rank in test mode before starting regular the operation
- Regular operation, Manual batch evaluation execution
  - Start Regular Operation
  - Stop Regular Operation
  - Manual batch evaluation execution (if necessary)
- Display "Membership card" to customers
  - Adjust the appearance of the membership card (color, logo, one- dimensional barcode/two- dimensional barcode, etc.)
  - Place membership card on storefront
  - Display membership card only to member of a specific rank
Advanced Settings
- Membership rank
  - How to view a list of customers with each rank assigned. Save it as a segment.
  - How to send a batch email for each membership rank
- Membership card
  - Change rank name display
- Integration with other apps
  - [For merchants using the Shopify POS app] Flow for searching customer using one-dimensional barcode/two-dimensional barcode
  - Evaluating membership ranks using Dokopoi points
- Install/Uninstall
  - How to uninstall　　
  - Implementation steps for stores already in operation (there are customers and orders)
Related Articles
FAQ
- About Membership card
  - Can I use themes that do not support Online Store 2.0 (OS 2.0)?
  - I can not read one-dimensional barcode/two-dimensional barcode,can I change the display size?
- About Membership rank
  - How can I set up a discount for customers with a specific rank?
  - Is there a way to combine with other apps and send emails only to customers of a specific rank?
  - If I customize it by Liquid, can I separate elements other than the membership card according to the membership rank?
  - The cumulative purchase amount of Ranky is different from the amount that can be checked on the admin screen.
  - 【Preparation before implementation】How can I assign rank to existing customer in batch?
  - Can I put a rank in a customer's tag?
  - Can I edit the rank name directly from the metafield in Shopify's Customers admin screen?
  - Can I input a rank in metafield other than app specified?
  - Does the cumulative purchase amount include consumption tax?
- Order Cancellation and Refund Policy
  - Are order cancellations and refund amounts reflected in my membership rank?
- About the app in general
  - I made a test purchase before the store opened, but my membership rank has not been changed.
- Install/Uninstall
  - Rank metafields are not removed after uninstalling.
- About “Rankˮ evaluation
  - How should I decide the time when I set "everyday" for scheduled execution？
  - I want to know the specific start and end dates and times when setting the aggregation period from 1 to 12 months.
  - Please let me know about the customers who will be evaluated target.
  - How are rank names displayed for customers who do not fit into any ranks?
  - Is there a time lag from the start of rank evaluation until it is reflected?
  - Please tell me the type of triggers　that start the evaluation.
  - Is it possible to check the data of the customer's cumulative purchase amount/number of purchases within the period?
  - Can I check that the rank evaluation has been completed?
- Pricing
  - Can I try Ranky for free? How long is the free trial period?　
  - Please let me know the pricing!
Support
- Terms of Use
More

Place membership card on storefront

Go to the theme editor to display the membership card

You can display the membership card in the store where your customer is viewing. Settings are made in the Theme Editor.

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Login function is required to display membership card to customer. If you have not yet set up your login, Please go to Settings > Customer accounts > "Accounts in online store and checkout" and check "Show login link in the header of online store and at checkout" to activate the login. If you want to use it without logging in to check the appearance of your card, etc., please set it to maintenance mode.

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Classic customer accounts" login function is required to display the membership card on the account page

There are two types of customer account setup in Shopify,

Traditional customer account (email address + password) New customer account (email address + one-time password)

The "New Customer Account" will have its own account page and will not have any external apps.

Membership card installation steps

Go to the online store page and click "Customize" for the theme you want to display membership card.

▲Go to Sales channels > Online Store > Themes and click “Customizeˮ for the theme you want to display card

You can also go to the Theme editor of the Live theme (displayed as "Current theme" in the theme list) from "Go to Settings (Theme Edit)" on Ranky's Membership card dashboard.

▲You can also transition to the live theme customization page from the red frame on Ranky's membership card dashboard.

Click "Add section" on any page (account page is recommended)

Select "Ranky - Membership card" from the list of apps

App block of membership card will be added

Set in the app block of membership card and click “Saveˮ button

For information on the appearance of the membership card, please refer to "Adjusting the appearance of the membership card (color, logo, one- dimensional barcode/two- dimensional barcode, etc.)".

Check on storefront

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Last updated on July 22, 2024

Adjust the appearance of the membership card (color, logo, one- dimensional barcode/two- dimensional barcode, etc.) Display membership card only to member of a specific rank