Setting Up Discount Codes for Specific Ranks
This setup allows a discount code to be automatically applied at checkout for customers in a specific membership rank.
Automatic discounts that are limited to specific customer ranks are only supported for order discounts (applied to the order subtotal). Automatic discounts for shipping and products are planned for a future update. For shipping and product discounts, please refer to How can I set up a discount for customers with a specific rank?.
How to Set Up
- Go to the “Discounts” section in your Shopify admin, and click “Create discount.”
- In the “Select discount type” modal, click “Order discount by rank.”
If an error message appears on the discount creation page, please refer to “How to resolve error messages” below.
- Setting Up “Order discount by rank.”
Method
Select “Automatic discount.”
Title
Enter the name that will appear in the discount list (this is used internally and won’t be visible to customers).
- Enter the “Discount Percentage” and the “[Ranky] Target Rank Name.”
Discount Percentage
Enter a number between 1 and 100.
[Ranky] Target Rank Name
The rank name that will be assigned to eligible customers after evaluation. Note: If the rank name does not match exactly, the discount will not be applied.
Reference: Rank Settings
- Setting Up Discount CombinationsSetting Up Discount Combinations
Enable this setting if Ranky’s “Order discount by rank” should be used together with Shopify discounts. Note: If multiple discounts can be combined, each one will be applied to the subtotal individually. If they cannot be combined, the discount with the highest value will be applied automatically.
- Setting Up Active Dates
Set the date and time when the discount should be active.
- Click “Save.”
Note: If you are using a test account with the assigned rank, please confirm that the discount is correctly applied on the checkout page. By default, the discount will be saved as “Active.” If necessary, you can select “Deactivate.” After reviewing the settings, make sure to activate it again.
▼How to Resolve Error Messages
Click "Configure discount rate and target rank name" then click "Open App.”
When you open the Ranky app, a data access update prompt will appear. Click “Update” to proceed.
Last updated on June 9, 2025