# Ranky - Simple Membership Rank & Membership Card | help center > If you have questions about how to use "Ranky" in the Shopify application, please visit our Help Center. _This file helps AI assistants and crawlers discover the contents of this help center. Each article is also available as plain markdown by appending `.md` to its URL._ ## Documentation ### [Initial Settings](https://ranky-help-en.rewired.jp/initial-settings/jyD8mEisv5364An7UyMsZS) > Setting to be performed after installation - [What Ranky can do](https://ranky-help-en.rewired.jp/initial-settings/jyD8mEisv5364An7UyMsZS/what-ranky-can-do/jQ7k7KwHq8QqHbrRGmvEyR.md): Ranky is for “automatic membership rank assignation with a specified period of time” and “a membership card for customers”. - [Terms](https://ranky-help-en.rewired.jp/initial-settings/jyD8mEisv5364An7UyMsZS/terms/3BV3b5Uv927WRvaL9mcWbu.md): Terms in the Manual - [Supported environment](https://ranky-help-en.rewired.jp/initial-settings/jyD8mEisv5364An7UyMsZS/supported-environment/i745zmJRD1NirGtB1o4MTT.md): About the supported environment of Ranky - [Aggregation period setting](https://ranky-help-en.rewired.jp/initial-settings/jyD8mEisv5364An7UyMsZS/aggregation-period-setting/iDX6n9ptcK3bezcWbVYhov.md): Set the period for evaluating customers - [Evaluation execution timing setting](https://ranky-help-en.rewired.jp/initial-settings/jyD8mEisv5364An7UyMsZS/evaluation-execution-timing-setting/eDZRT7SdwnAuWQL44UDgRn.md): Set the timing for evaluation - [(Preliminary Preparation) Rank design](https://ranky-help-en.rewired.jp/initial-settings/jyD8mEisv5364An7UyMsZS/preliminary-preparation-rank-design/beSWc3QJzcvWwSxsinDihw.md): The ranks that will be operated in the store will be set from now on. - [Rank setting](https://ranky-help-en.rewired.jp/initial-settings/jyD8mEisv5364An7UyMsZS/rank-setting/mt9EoVTqvAFmsr2d4tMd8A.md): Set up according to the designed ranks. - [Priority setting](https://ranky-help-en.rewired.jp/initial-settings/jyD8mEisv5364An7UyMsZS/priority-setting/mospVDLmnnk2ub7qCwmLo9.md): You can change the reordering of the rank order - [How to check the rank name assigned to customers](https://ranky-help-en.rewired.jp/initial-settings/jyD8mEisv5364An7UyMsZS/how-to-check-the-rank-name-assigned-to-customers/kWgirD5FRDRp3rYYLTXEmx.md): The rank name is stored in the customer's metafield. Here is how to check it. - [How to check your membership rank in test mode before starting regular the operation](https://ranky-help-en.rewired.jp/initial-settings/jyD8mEisv5364An7UyMsZS/how-to-check-your-membership-rank-in-test-mode-before-starting-regular-the-operation/g31fzui77obDNNcqNXxfyj.md) - [Start Regular operation](https://ranky-help-en.rewired.jp/initial-settings/jyD8mEisv5364An7UyMsZS/start-regular-operation/4hwBVDB3pJ1bNsV6te6ioR.md): To execute rank evaluation at the set evaluation execution timing, set the status to “In regular operationˮ and enable the setting. - [Stop Regular operation](https://ranky-help-en.rewired.jp/initial-settings/jyD8mEisv5364An7UyMsZS/stop-regular-operation/9yHiFjv1eWkY9kk26DCcMP.md): Once the system is in regular operation, If you want to stop the automatic evaluation or change the setting, you need to put the system in an inoperative state. - [Manual batch evaluation execution (if necessary)](https://ranky-help-en.rewired.jp/initial-settings/jyD8mEisv5364An7UyMsZS/manual-batch-evaluation-execution-if-necessary/qVajJH5R79ofnZnhzMjHW3.md): Use this if you cannot wait for the evaluation execution timing, such as when testing. (*There are some notes.) - [[New customer accounts] Add a membership card to the customer account page](https://ranky-help-en.rewired.jp/initial-settings/jyD8mEisv5364An7UyMsZS/[new-customer-accounts]-add-a-membership-card-to-the-customer-account-page-/7kswirYstq3DjmBJCo4Jg5.md) - [Place membership card on storefront](https://ranky-help-en.rewired.jp/initial-settings/jyD8mEisv5364An7UyMsZS/place-membership-card-on-storefront/k2tLyH1TSBhdQa9bHq3r2q.md): Go to the theme editor to display the membership card - [Adjust the appearance of the membership card (color, logo, one- dimensional barcode/two- dimensional barcode, etc.)](https://ranky-help-en.rewired.jp/initial-settings/jyD8mEisv5364An7UyMsZS/adjust-the-appearance-of-the-membership-card-color-logo-one--dimensional-barcodetwo--dimensional-barcode-etc/7y6iNCuvkwRZdiFbRDNXCV.md): Adjust the membership card to match the ambiance of the store, etc. - [Display membership card only to member of a specific rank](https://ranky-help-en.rewired.jp/initial-settings/jyD8mEisv5364An7UyMsZS/display-membership-card-only-to-member-of-a-specific-rank/pCJmjx8pAKZNSHznTVsyYg.md): When applied, it is possible to display different card for each membership rank. - [What Is the Future Rank Calculation?](https://ranky-help-en.rewired.jp/initial-settings/jyD8mEisv5364An7UyMsZS/what-is-the-future-rank-calculation/4uhksrL1vg7NMTR3U1CpyQ.md) - [Setting Up the Future Rank Calculation on the Storefront](https://ranky-help-en.rewired.jp/initial-settings/jyD8mEisv5364An7UyMsZS/setting-up-the-future-rank-calculation-on-the-storefront/4uJihw1bX34WESiJE39DWy.md): Providing customers with information that they are close to reaching the next rank can serve as motivation for additional purchases. Future rank calculation displays the expected next rank and the required spending amount or order count to reach it. For instance, if the customer is expected to reach Bronze in the next update, and Silver is the rank above Bronze, a message like “Spend USD150 more by the next update to reach Silver rank” can be displayed. - [Adjust the Appearance of the Future Rank Calculation (Colors, Description, etc.)](https://ranky-help-en.rewired.jp/initial-settings/jyD8mEisv5364An7UyMsZS/adjust-the-appearance-of-the-future-rank-calculation-colors-description-etc/4uhksrL1vfwfjKZbx1CWUQ.md): You can customize the appearance of the "Calculate future rank" displayed on the storefront (colors, descriptive text, etc.) to match your store's design. - [Display the future rank calculation only to members with a specific rank.](https://ranky-help-en.rewired.jp/initial-settings/jyD8mEisv5364An7UyMsZS/display-the-future-rank-calculation-only-to-members-with-a-specific-rank/4uhksrL1vdEkbWL6RiMvAJ.md): It is possible to display the prospect evaluation exclusively to members of specific ranks. ### [Advanced Settings](https://ranky-help-en.rewired.jp/advanced-settings/djSk5o6CGghbntSgj6nx6w) > From Initial Settings to membership release - [How to view a list of customers with each rank assigned. Save it as a segment.](https://ranky-help-en.rewired.jp/advanced-settings/djSk5o6CGghbntSgj6nx6w/how-to-view-a-list-of-customers-with-each-rank-assigned-save-it-as-a-segment/whfo6scKzkkJpsWsDdoMD1.md) - [How to send a batch email for each membership rank](https://ranky-help-en.rewired.jp/advanced-settings/djSk5o6CGghbntSgj6nx6w/how-to-send-a-batch-email-for-each-membership-rank/quvP22byczGKuNsLy68XJN.md): Save segment for each membership rank and use them for marketing - [Change rank name display](https://ranky-help-en.rewired.jp/advanced-settings/djSk5o6CGghbntSgj6nx6w/change-rank-name-display/3Wp7ZqoiSJYfGD2ezDQzov.md): Basically, when you insert your membership card, the rank name will be displayed automatically. - [Setting Up “Order” Discount Codes for Specific Ranks](https://ranky-help-en.rewired.jp/advanced-settings/djSk5o6CGghbntSgj6nx6w/setting-up-“order”-discount-codes-for-specific-ranks/5p6Vg5BfWqJY9LSi3BQaXS.md) - [Setting Up “Product” Discount Codes for Specific Ranks](https://ranky-help-en.rewired.jp/advanced-settings/djSk5o6CGghbntSgj6nx6w/setting-up-“product”-discount-codes-for-specific-ranks/5p6Vg5BfWpRnqjKC4wF8SW.md) - [Setting Up “Shipping” Discount Codes for Specific Ranks](https://ranky-help-en.rewired.jp/advanced-settings/djSk5o6CGghbntSgj6nx6w/setting-up-“shipping”-discount-codes-for-specific-ranks/5rkJprQaaiYLkuJ3bymcZd.md) - [[For merchants using the Shopify POS app] Flow for searching customer using one-dimensional barcode/two-dimensional barcode](https://ranky-help-en.rewired.jp/advanced-settings/djSk5o6CGghbntSgj6nx6w/[for-merchants-using-the-shopify-pos-app]-flow-for-searching-customer-using-one-dimensional-barcodetwo-dimensional-barcode/pbfs9QKCwtHob62QL2aauX.md) - [Evaluating membership ranks using Dokopoi points](https://ranky-help-en.rewired.jp/advanced-settings/djSk5o6CGghbntSgj6nx6w/evaluating-membership-ranks-using-dokopoi-points/b6PE5GnXbjpL9q7eVegzo3.md) - [Shopify Flow Trigger Specification](https://ranky-help-en.rewired.jp/advanced-settings/djSk5o6CGghbntSgj6nx6w/shopify-flow-trigger-specification/32erYxiN5oNYmhWmWojP33.md) - [How to uninstall](https://ranky-help-en.rewired.jp/advanced-settings/djSk5o6CGghbntSgj6nx6w/how-to-uninstall/5M4zb9WT9gxpWMMyQXoEAg.md) - [Implementation steps for stores already in operation (there are customers and orders)](https://ranky-help-en.rewired.jp/advanced-settings/djSk5o6CGghbntSgj6nx6w/implementation-steps-for-stores-already-in-operation-there-are-customers-and-orders/uv6TFcXVXena2WDXLx8FSu.md): This is the flow when implementing to an existing store rather than a new store. ### [FAQ](https://ranky-help-en.rewired.jp/faq/fUTQeG4asRc9uoyGY6m7Yt) - [Can I use themes that do not support Online Store 2.0 (OS 2.0)?](https://ranky-help-en.rewired.jp/faq/fUTQeG4asRc9uoyGY6m7Yt/can-i-use-themes-that-do-not-support-online-store-20-os-20/tFio1PqvcSJHoieVUv9Vev.md) - [I can not read one-dimensional barcode/two-dimensional barcode,can I change the display size?](https://ranky-help-en.rewired.jp/faq/fUTQeG4asRc9uoyGY6m7Yt/i-can-not-read-one-dimensional-barcodetwo-dimensional-barcodecan-i-change-the-display-size/maz44ofaXWtVASEVzGMfpE.md) - [How can I set up a discount for customers with a specific rank?](https://ranky-help-en.rewired.jp/faq/fUTQeG4asRc9uoyGY6m7Yt/how-can-i-set-up-a-discount-for-customers-with-a-specific-rank/xsxgQwjW9wLUxNG1GrRAsU.md) - [Is there a way to combine with other apps and send emails only to customers of a specific rank?](https://ranky-help-en.rewired.jp/faq/fUTQeG4asRc9uoyGY6m7Yt/is-there-a-way-to-combine-with-other-apps-and-send-emails-only-to-customers-of-a-specific-rank/hKM1Tpay3rTRbd8cEGFW9o.md) - [If I customize it by Liquid, can I separate elements other than the membership card according to the membership rank?](https://ranky-help-en.rewired.jp/faq/fUTQeG4asRc9uoyGY6m7Yt/if-i-customize-it-by-liquid-can-i-separate-elements-other-than-the-membership-card-according-to-the-membership-rank/mEQLJUBwytrm5bdJhdhYuZ.md) - [The cumulative purchase amount of Ranky is different from the amount that can be checked on the admin screen.](https://ranky-help-en.rewired.jp/faq/fUTQeG4asRc9uoyGY6m7Yt/the-cumulative-purchase-amount-of-ranky-is-different-from-the-amount-that-can-be-checked-on-the-admin-screen/vLGXrPB9me4cvTPJoqxa8D.md) - [【Preparation before implementation】How can I assign rank to existing customer in batch?](https://ranky-help-en.rewired.jp/faq/fUTQeG4asRc9uoyGY6m7Yt/【preparation-before-implementation】how-can-i-assign-rank-to-existing-customer-in-batch/ja68LwmMascBvrPMscNTsw.md) - [Can I put a rank in a customer's tag?](https://ranky-help-en.rewired.jp/faq/fUTQeG4asRc9uoyGY6m7Yt/can-i-put-a-rank-in-a-customers-tag/iQjBQ3FfyZa7iWw6pfWUai.md) - [Can I edit the rank name directly from the metafield in Shopify's Customers admin screen?](https://ranky-help-en.rewired.jp/faq/fUTQeG4asRc9uoyGY6m7Yt/can-i-edit-the-rank-name-directly-from-the-metafield-in-shopifys-customers-admin-screen/iEYgJpRs2kZRysEXcBhsiY.md) - [Can I input a rank in metafield other than app specified?](https://ranky-help-en.rewired.jp/faq/fUTQeG4asRc9uoyGY6m7Yt/can-i-input-a-rank-in-metafield-other-than-app-specified/iWUK3N5gmks8vTsMFqUrYQ.md) - [Does the cumulative purchase amount include consumption tax?](https://ranky-help-en.rewired.jp/faq/fUTQeG4asRc9uoyGY6m7Yt/does-the-cumulative-purchase-amount-include-consumption-tax/hydPWhUiHYKzw5z6EsWtjY.md) - [Are order cancellations and refund amounts reflected in my membership rank?](https://ranky-help-en.rewired.jp/faq/fUTQeG4asRc9uoyGY6m7Yt/are-order-cancellations-and-refund-amounts-reflected-in-my-membership-rank/1u1dNGycXg5SStHKHPKxF5.md) - [I made a test purchase before the store opened, but my membership rank has not been changed.](https://ranky-help-en.rewired.jp/faq/fUTQeG4asRc9uoyGY6m7Yt/i-made-a-test-purchase-before-the-store-opened-but-my-membership-rank-has-not-been-changed/rjPZmV3V76Bh85yjhvCgSv.md) - [What should I do if an error message appears on the discount creation page?](https://ranky-help-en.rewired.jp/faq/fUTQeG4asRc9uoyGY6m7Yt/what-should-i-do-if-an-error-message-appears-on-the-discount-creation-page/5rkJprQaah4nwtqLut3yG1.md) - [Rank metafields are not removed after uninstalling.](https://ranky-help-en.rewired.jp/faq/fUTQeG4asRc9uoyGY6m7Yt/rank-metafields-are-not-removed-after-uninstalling/m9pZTWduYB4p9iJH9CrHQW.md) - [How should I decide the time when I set "everyday" for scheduled execution？](https://ranky-help-en.rewired.jp/faq/fUTQeG4asRc9uoyGY6m7Yt/how-should-i-decide-the-time-when-i-set-everyday-for-scheduled-execution？/jfbmKsKncvsz7vQCT2eyDC.md) - [I want to know the specific start and end dates and times when setting the aggregation period from 1 to 12 months.](https://ranky-help-en.rewired.jp/faq/fUTQeG4asRc9uoyGY6m7Yt/i-want-to-know-the-specific-start-and-end-dates-and-times-when-setting-the-aggregation-period-from-1-to-12-months/2XJ3XLkpuLA85eApTxem23.md) - [Please let me know about the customers who will be evaluated target.](https://ranky-help-en.rewired.jp/faq/fUTQeG4asRc9uoyGY6m7Yt/please-let-me-know-about-the-customers-who-will-be-evaluated-target/9ymPcUXnr8rtaX3qje6Emw.md): All customers exist on the admin screen. - [How are rank names displayed for customers who do not fit into any ranks?](https://ranky-help-en.rewired.jp/faq/fUTQeG4asRc9uoyGY6m7Yt/how-are-rank-names-displayed-for-customers-who-do-not-fit-into-any-ranks/9Cefoj8mTdtQBW3vrx6KM5.md) - [Is there a time lag from the start of rank evaluation until it is reflected?](https://ranky-help-en.rewired.jp/faq/fUTQeG4asRc9uoyGY6m7Yt/is-there-a-time-lag-from-the-start-of-rank-evaluation-until-it-is-reflected/s4oEBvaxxm2vMP7S78156v.md) - [Please tell me the type of triggers　that start the evaluation.](https://ranky-help-en.rewired.jp/faq/fUTQeG4asRc9uoyGY6m7Yt/please-tell-me-the-type-of-triggers-that-start-the-evaluation/cVZoqT23L3Xywvz9f9WgmQ.md) - [Can I check that the rank evaluation has been completed?](https://ranky-help-en.rewired.jp/faq/fUTQeG4asRc9uoyGY6m7Yt/can-i-check-that-the-rank-evaluation-has-been-completed/iW7uXbwpGyRLGrvp9HUoT6.md) - [Is there a way to exclude specific orders from aggregation or rank evaluation during the evaluation period?](https://ranky-help-en.rewired.jp/faq/fUTQeG4asRc9uoyGY6m7Yt/is-there-a-way-to-exclude-specific-orders-from-aggregation-or-rank-evaluation-during-the-evaluation-period/5c1VT71oWxmS798ddBDKY9.md) - [Is support available for the implementation?](https://ranky-help-en.rewired.jp/faq/fUTQeG4asRc9uoyGY6m7Yt/is-support-available-for-the-implementation/35nbM424bPp2ttrx9nxRXY.md) - [Can I try Ranky for free? How long is the free trial period?](https://ranky-help-en.rewired.jp/faq/fUTQeG4asRc9uoyGY6m7Yt/can-i-try-ranky-for-free-how-long-is-the-free-trial-period-/cubtXcsBf3rPSPKR7pu7mC.md) - [Please let me know the pricing!](https://ranky-help-en.rewired.jp/faq/fUTQeG4asRc9uoyGY6m7Yt/please-let-me-know-the-pricing!/mEdR7yGqQSb6nFhPj7E3fa.md): You can check it out on the Shopify App store. ### [Support](https://ranky-help-en.rewired.jp/support/mqmYYYKQPzRidMJPSGecmi) - [Terms of Use](https://ranky-help-en.rewired.jp/support/mqmYYYKQPzRidMJPSGecmi/terms-of-use/uwMg7uPVNtHkqtKDRa3krz.md)